PRIVACY POLICY

RedThreadShop.net collects customer/yarnartist information in an effort to improve our customers' experience, to communicate with our customers about our products, services, promotions and special events, and to enhance and improve the performance and accuracy of our operations and website.  We only collect information such as your name and e-mail address, that you provide to us when you send us a message via the Site.  We also monitor site use and traffic patterns to improve our web site design, the products and services we offer and the way in which we offer them.  RedThreadShop.net recognizes that it must maintain and use customer information responsibly.

CLASS REGISTRATION POLICY

Payment is due at time of registration.  Class fee is not refundable unless cancellation is made prior to 72 hours of the class time.  Classes with fewer than three students may be cancelled or rescheduled.  

RETURN POLICY

No returns after 60 days from purchase.  No returns on needles, books, magazines, or patterns.  Store credit or exchanges ONLY on yarn within 60 days of purchase.